Family-Children Support Services and OOHC Case Management Support Programs, for meaningful and safe interactions

Family Konnect facilitates independent, professional, child-centered, and highly professional court-ordered contact visit supervision services for family court and children’s court matters, other contact visit  supervision-related services, as well as several OOHC ( Out of Home Care) support programs. 

We work in the Sydney metropolitan, Wollongong, Central Coast and Newcastle areas, creating environments where parents and children can engage in meaningful ways, minimising distress to the child and optimising the safety of all parties concerned.

Our primary focus is to ensure the safety and well-being of the children under challenging circumstances by facilitating nurturing spaces where they can safely interact with their families.

WHO ARE OUR SERVICES FOR?

Family Court Ordered Contact Supervision

We work with families, family lawyers and other professionals who represent families and children before the Family Court in relation to contact visit supervision and other supports.

OOHC Case Management Support Programs

We work with DCJ and NGOs by supporting their case management teams within the foster care program. We support with contact visit supervision, youth mentoring, occasional care, crisis support, etc.

OUR SERVICES

SUPERVISED CONTACTS

VISITS

Family Konnect facilitates court ordered contact supervisions for family court matters, children’s court matters, FACs and for families with private agreements.

SUPERVISED

CHANGEOVERS

When court orders prohibit parents from entering into contact, Family Konnect’s Changeover services ensure that children are not exposed to parental conflict or anxiety.

SUPERVISED

TRANSPORTATION

Our qualified staff transport children to and from contact visits/change over supervisions and other destinations ensuring children are transported in comfort and safety.

CHILD ORIENTATION

SESSIONS

Our child familiarisation sessions are designed to guide your children through the contact visit process and ease any concerns he/she might have.

YOUTH SUPPORT &

MENTORING

Family Konnect provides non-judgemental, inclusive, supportive and friendly mentoring services for young persons aged 12-18.

FOSTER CARER

ASSESSMENTS

Family Konnect supports DCJ and NGOs by offering Foster Care Assessments that include, but are not limited to, home visits, household members interviews, reports, etc. 

WHAT MAKES US DIFFERENT?

  • Competitive rates
  • No waiting lists
  • Reports delivered in 48 hours
  • Free of charge referrals to support services in the community if needed.
  • Comprehensive OOHC case management support programs available to DCJ and NGOs
  • Compassionate and experienced supervisors with extensive experience dealing with family issues.
  • Focus on the safety and well-being of children and young people.
  • Interim Supervision Services for families who await availability to utilise funded contact supervision services and who require immediate start
  • Cross cultural and bilingual communicators

SIMPLE, CHILD-CENTERED,

One of our main goals is help you and the important persons in your life navigate emotionally charged situations with maximum ease.

We want you to experience a visit that is as smooth and pleasant as possible, to minimise distress to the child and to optimise the safety of all concerned. All our processes have been designed to facilitate the best outcome possible from day one.

Our service is child-focused and will encourage parents and children to engage and interact in meaningful ways.

All conversations and physical interactions are observed by our qualified staff in a non-intrusive and friendly way,  and documented in a contact visit report which is suitable for court filing and provides a timely account of the visit.

WHY FAMILY KONNECT'S CHILDREN, YOUTH AND FAMILY SERVICES?

STRUCTURED STEP-BY-STEP APPROACH

Family Konnect has developed a unique structured approach based on sound best-practices and procedures that facilitates an otherwise challenging situation. 

Our team of professionals works tirelessly to ensure a smooth experience for all, in very short time frames.

HIGHLY INDIVIDUALISED SERVICES

Our service is highly individualised, flexible, and customised to the unique needs and circumstances of children, young people and families.
We work with family lawyers, Department of Communities and Justice, Non-Government Agencies , and with children and families in general.

MULTICULTURAL AND PROFESSIONAL EXPERTISE

Our management team has extensive experience in Contact Supervision, Child protection and in Out Of Home Care Program, and have worked with CALD and people from indigenous backgrounds. 
All our staff holds tertiary qualifications, current Working with Children Checks, National Police Checks, and First Aid certificates.

WHY DO OUR CLIENTS TRUST FAMILY KONNECT?

"I have been utilising Family Konnect services for almost 2 years, for a period of 3 hours once a week. Family Konnect made me feel comfortable during visits and my children always felt safe, positive, and happy. Family Konnect supervisors are very caring, respectful, and good communicators. I would say that they focus on my children’s safety and wellbeing, friendly and caring service as well as prompt communication, respect and support are the strengths that Family Konnect supervisors offered to us in an ongoing basis. Thanks Family Konnect for making it possible to establish and maintain a good relationship with my two beautiful children. Your support is much appreciated. I strongly recommend Family Konnect to any parent that requires supervised time with their child."
Mohammad
"I always feel at ease knowing that my 3 years old son is in safe hands, with his needs always being met at each visit. The reporting of the visit each week is very honest, thorough, and unbiased. Silvia and her team are experienced, compassionate, and caring. Family Konnect supervisors communicates in a respectful and timely manner, they provide feedback after each visit and communicate about any issues that may arise during visits. Family Konnect has been supporting us over 1.5 and we are happy to continue using Family Konnect services. I would highly recommend Family Konnect to all families looking for contact supervision and all related services."
Tahnee

WE ALL WORK TOWARDS THE SAME GOALS...

Ensuring the safety and well-being of the children under challenging circumstances

Our supervised visits are designed to become a valuable tool in helping families overcome difficult and/or transitional times. At Family Konnect the child’s need is always paramount in making any decisions.

We also recognise that everybody in the OOHC program works towards the achievement of a common goal which is the safety and wellbeing of children and young people in care under the parental responsibility of the Minister.

To achieve this goal case managers, work tirelessly in coordination with many stakeholders to make sure each child and young person has their physical and emotional needs met.

At Family Konnect we aim at assisting case managers by delivering support services targeted to address the children and young people needs and circumstances identified during assessment and planning processes.  

Family Konnect is ACCSA Affiliated

We belong to and abide by all standards set by the Australian Children’s Contact Associaction (ACSSA) for all contact supervision providers. 

Your children and your family are always safe and well-looked after with Family Konnect!   

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