Leading community-based supervision service. Supervised Contact Visits & Changeover Supervision
Trusted by courts, legal professionals, and parents alike, Family Konnect creates a safe, structured, and positive environment for children. In everything we do, our sole focus is keeping your child’s wellbeing and safety at the heart of every arrangement.
TRUSTED PARTNERS AND ASSOCIATIONS
WELCOME TO FAMILY KONNECT
We Understand
We know this is a stressful time. Our goal is to handle the complex details and remain unobtrusive, so you can leave the stress at the door and simply focus on being a parent.
Our Service Areas & Availability
We bring our services directly to communities throughout NSW, ensuring children feel comfortable and safe in venues familiar to them. We currently have availability in the following suburbs:
Sydney Central & North
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Sydney City & Inner
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South Eastern Suburbs
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Inner West
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North Shore & Northern Beaches
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St George & Sutherland Shire
Western & South-Western Sydney
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Parramatta & Cumberland
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The Hills & Blacktown
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Canterbury-Bankstown
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South West Sydney
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Penrith & Blue Mountains
Regional & Coastal NSW
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Central Coast
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Newcastle & Hunter Valley
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Illawarra & Wollongong
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Shoalhaven & South Coast
Why Choose Us?
Our qualified supervisors provide dedicated, child-focused support with a flexible, fast intake process. Your child’s wellbeing always comes first.
Flexible Environments for Meaningful Connection
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Tailor visits to your child's needs in engaging community spaces like parks, beaches, or indoor centres.
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Visits in the supervised parent's home, provided there is mutual approval from both parties.
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Explore our Recommended Venues for a list of frequently used, child-friendly locations.
Open 365 days
7am - 8 pm
We schedule visits when families need them, including weekends, early mornings and public holidays.
No Admin Fees
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We are proud to be the only private NSW contact service with no administration fees.
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You are never billed for essential communication.
No Wait-lists
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Skip the standard 6-month wait typical of other service providers.
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Access immediate intake through our private service so you can get started straight away.
Years Of Helping Families Rebuild Bonds
We have proudly supported hundreds of families across NSW, relying on our extensive experience to create safe, neutral, and secure environments.
Pyrmont Contact Room
Need a court-mandated indoor space?
Our secure Pyrmont venue features a large playground, library, and kitchen to help children connect comfortably while meeting order requirements. Enquire Here
Partnered with AASW, ACSSA and verified by OCG
We maintain the highest professional standards. We are affiliated with ACCSA, members of AASW, and all our staff are strictly verified through the OCG.
What We Offer
We're here to make transitions easier, visits safer, and connections stronger, always putting the child’s wellbeing first.
Comprehensive Reports
Detailed reports are prepared for every session, ensuring you have accurate, objective documentation available whenever required for court proceedings.
Step by Step Intake Assessment Process
1
Both parents complete and sign our online Intake Form.
2
Both parents attend separate phone intake interviews and a risk assessment is completed.
3
Both parents review, sign and return our online service agreement.
4
A supervisor is allocated and the service commences.
Note: This process is for Family Court matters and Private arrangements only, for Out-Of-Home-Care programs (DCJ/ NGO) please our view our OOHC/Agency support page.
Frequently Asked Questions
Get clear, detailed answers about supervision, venues, intake, and how our service works for families.